The following Troubleshooting Wizards will help you to resolve a problem with a blank screen on your LCD or flat panel monitor. Examples of this type of problem include:
* Nothing is displayed on the monitor.
* You are unable to see Windows®, but lights or sounds from your computer indicate it is booting.
* You saw the screen flicker briefly, but then it went blank and now won't show anything.
STEP: Is There a Video Problem On the Monitor?
Additional Information |
Determine if the problem is how video is displayed on the monitor, or if there is a problem with an accessory or other feature. Video problems include:
Non-video problems include:
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LCD Monitor is Too Bright or Too Dim.
The following Troubleshooting Wizards will help to resolve a brightness problem with your LCD or flat panel monitor. Examples of this type of problem include:
- Everything on the screen is very bright or all white.
- The screen is dim but has a faint image.
- The screen looks blank, but you noticed that if you are at an angle, you can barely see an image.
The following Troubleshooting Wizard helps resolve problems with the USB ports on your LCD or flat panel monitor. Examples of this type of problem include:
- One of the USB ports does not work, but the others do.
- The USB ports do not recognize a device when you plug it in
The following Troubleshooting Wizards and articles help to resolve a focus problem on your LCD or flat-panel monitor. Examples of this type of problem include:
- The entire image is blurry or fuzzy.
- The image looks slightly out-of-focus.
- Pictures are not crisp, and text may appear smudged.
The following Troubleshooting Wizards help to resolve a problem with lines on your LCD or flat-panel monitor. Examples of this type of problem include:
- Left-to-right lines that appear over anything on the screen.
- Unusual up-and-down lines on the screen.
- Shimmering lines that block out parts of the screen and do not go away.
The following articles discuss the problem of blocky images on an LCD or flat panel monitor. Examples of this type of problem include:
- Parts of text and images appear jagged or blocky.
- An image may appear stretched or distorted.
- Straight lines are crisp, but curved lines appear broken up.
The following Troubleshooting Wizards help you to resolve a color problem on your LCD or flat-panel monitor. Examples of this type of problem include:
- The image on the screen is all one color.
- The colors look odd or unusual.
- The image is discolored.
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